Our products NineWaves is not just the IN'Sync product for surveillance, but complete solutions to cover all aspects of the customers business. We will ensure the quality of your IT systems, and improve the availablility which will benefit all parts in the customers departments. 3.5% of the companies turnover is lost every year due to downtime, and if we include poorly running systems and software, this number increases even more. We will minimize the downtime, and improve poorly running systems. Click for examples In'Sync is our primary product, and the core of the surveillance system. In'Sync is an advanced surveillance application, primarily used to monitor the companies IT systems, like hardware and software. We offer more than 100 different measures, including measures to monitor certain software applications (Exchange, IIS, SQL-server, Oracle etc.), and it can show availability, optimal status (%), and improvement reports. Based on our approach to surveillance and diagnostics, we can monitor all kinds of systems. The very complex surveillance is displayed on a graphic very elegant way, but still so simple that anyone can use it. We guaranty that you are up and running within 2 hours! Read more about In'Sync by clicking on the menu. Clients - a major problem in many companies are the clients accessing the applications on the server. This might be planningapplications, economic-systems, thin clients etz. In these cases the main aspect is the clients availability towards the server. Reports - an important tool in any surveillance and diagnostics system - interpretations! Our system got a separation between the technical surveillance / diagnostics, and the presentable reports. It is vital that the reports are created with the reader in mind. Add'Ons - the core of In'Sync is monitoring measures. We can therefore offer several Add'Ons that allow monitoring of specific systems. We will also offer a software package so you can integrate your own software or hardware with In'Sync. Examples on existing Add'Ons are file monitoring, SQL Server, Oracle, Event Log, Web pages, VMWare etc. The Add'Ons is also used to simulate clients eg. a economicsystem, CRM-system, Citrix. Knowledge Database - A significant part of the surveillance is know-how regarding every monitored system. Our knowledge is two-fold - a local self-learning system, and an online knowledge database. The local system remember the choices you make, and log notes for every measure, and will automatic transfer the knowledge to similar measures. We offer access to a comprehensive knowledge database. Here is information for every measure, but also best-practice descriptions and how-to will be available. Finally we offer newsletters with suggestions and ideas from experts. By subscribing to the support, you can ask the experts on help to monitor certain problems, or just ask for general advice. 3. Part - is product that In'Sync can monitor. Our know-how includes optimal IT systems, and therefore we know what product can help you to improve your IT-systems. Our primarily focus is products that will help the IT-systems, and that can be monitored by In'Sync.